Fero Capital
We are looking for a highly motivated and detail-oriented Account Representative to join our team. The successful candidate will be responsible for managing client relationships, ensuring customer satisfaction, and driving revenue growth. This position requires strong communication skills, a proactive mindset, and the ability to cultivate and maintain strong client partnerships.
Key Responsibilities:
- Manage and oversee client accounts to ensure a high level of satisfaction and retention.
- Act as the primary liaison for clients, promptly addressing inquiries and resolving any issues.
- Develop and execute strategies to increase sales and meet revenue goals.
- Conduct regular follow-ups with clients to understand their evolving needs and deliver customized solutions.
- Collaborate cross-functionally with internal teams to ensure efficient service delivery and a positive client experience.
Qualifications:
- DEC or Bachelor’s degree in a relevant field.
- Proven experience in account management, sales, or a related customer-facing role.
- Exceptional interpersonal and communication abilities.
- Strong problem-solving and negotiation skills.
- Ability to work independently and collaboratively within a team.
- Proficiency in CRM systems and Microsoft Office Suite.
- Excellent organizational and time management skills, with the ability to handle multiple priorities effectively.
About FeroCapital
FeroCapital is a leading merchant financing firm located in Montreal, Quebec. The business has been around since 2013.
Why join FeroCapital?
Join a fully remote dynamic team of hard-working individuals who are driven to help businesses achieve their full potential. In your role, you will be required to reach out to potential clients, achieve call quotas, complete credit applications and conduct follow-ups on clients’ needs.
What we offer:
Salary range: $45000 – $55000 annual base salary based on experience + commission
30 – 35 hours per week with a reduced summer hour schedule
Group insurance program
Career advancement opportunities
WFH: Work from home; occasional onsite during training period
Paid vacation
Quarterly team building activities
All Canadian Statutory Holidays paid (not just Quebec)
Paid days off between December 24 th and January 1 st
Annual bonus