Accounts Receivable Analyst (Bilingual English/French)

Job Description

<h3>Job Description</h3><p>Job Description<p><p><strong>Accounts Receivable Analyst (Bilingual English/French)</strong></p><p><strong>Location:</strong> Vaughan, ON (200 Aviva Park Drive, L4L 9C7)</p><p><strong>Schedule:</strong> Hybrid – 3 days in office (Tuesday, Thursday, plus 1 flexible day)</p><p><strong>Term:</strong> Contract (Potential for FTE conversion in Feb 2026)</p><p><strong>Rate:</strong> $25 – $30 per hour (T4, flexible based on experience)</p><p> </p><p><strong>The Opportunity</strong></p><p>We are seeking a proactive, analytical, and <strong>bilingual Accounts Receivable Analyst</strong> to join our Credit & Collections team in Vaughan. This role is essential for supporting our day-to-day AR operations, managing a dedicated portfolio of key accounts, and driving process improvements. The ideal candidate is energetic, positive, and driven, with strong financial acumen and a proven ability to partner with cross-functional teams.</p><p><strong>What You Will Do (Key Responsibilities)</strong></p><p><strong>1. AR Portfolio Management & Customer Support (30–40%)</strong></p><ul><li><p>Manage a portfolio of high-risk and strategic enterprise accounts, ensuring timely payments through full-cycle AR activities.</p></li><li><p>Perform billing, detailed account reconciliations, collections, and dispute resolution for assigned accounts.</p></li><li><p>Serve as the primary escalation point for complex AR issues, coordinating resolution with customers and internal teams (Sales, Operations, IT).</p></li></ul><p><strong>2. Process Leadership & Improvement (25–30%)</strong></p><ul><li><p>Lead or actively support process improvement initiatives within credit, collections, and cash applications to enhance efficiency and compliance.</p></li><li><p>Maintain and update AR Standard Operating Procedures (SOPs), workflows, and documentation.</p></li><li><p>Provide expertise in EDI and customer billing portals, supporting the testing and implementation of AR system enhancements.</p></li></ul><p><strong>3. Reporting & Risk Insights (15–25%)</strong></p><ul><li><p>Develop, maintain, and analyze key AR performance metrics, including <strong>DSO (Days Sales Outstanding)</strong> and aging reports, to support leadership reporting.</p></li><li><p>Assist in the financial analysis of high-risk accounts, contributing to bad debt provisioning and credit exposure assessments.</p></li></ul><p><strong>4. Cross-Functional Collaboration & Onboarding (10–15%)</strong></p><ul><li><p>Partner with Sales, IT, and Credit teams to facilitate smooth customer onboarding and accurate AR setup.</p></li><li><p>Ensure AR requirements and financial considerations are integrated into new customer processes and system updates.</p></li></ul><p><strong>What You Must Have (Requirements)</strong></p><ul><li><p><strong>Experience:</strong> Minimum <strong>3+ years</strong> of progressive experience in Accounts Receivable, Billing, or Credit & Collections.</p></li><li><p><strong>Education:</strong> Post-secondary diploma or degree in Accounting, Finance, or Business Administration.</p></li><li><p><strong>Language: Must be bilingual (fluent in English and French)</strong> to support our French operations and customers.</p></li><li><p><strong>Technical Skills:</strong></p><ul><li><p>Proficiency in Excel, including <strong>VLOOKUPs and PivotTables</strong>.</p></li><li><p>Experience with major ERP platforms (e.g., Dynamics, Oracle, SAP).</p></li><li><p>Proven understanding of aging reports, DSO, and AR performance metrics.</p></li><li><p>Experience with full-cycle AR, including collections, reconciliations, and dispute resolution.</p></li></ul></li><li><p><strong>Soft Skills:</strong> Strong negotiation, conflict resolution, and organizational skills. High attention to detail and ability to manage competing priorities in a fast-paced, collaborative environment.</p></li></ul><p><strong>Highly Preferred Experience & Skills</strong></p><ul><li><p>Previous experience managing multi-regional or cross-border account portfolios.</p></li><li><p>Experience with EDI-based customers and third-party vendor billing portals (e.g., Ariba, Oracle, Tradeshift).</p></li><li><p>CCP (Certified Credit Professional) designation in progress or completed.</p></li><li><p>Participation in AR process or systems transformation initiatives.</p></li></ul></p></p>