Business Development Coordinator

Job Description

<p><em>Winnipeg Economic Development & Tourism is in search of a vibrant, collaborative and purpose-driven individual to join our team. If you're brimming with energy, thrive in collaborative environments, and are passionate about making a tangible difference in the fabric of Winnipeg's community, then this opportunity is for you. As a natural ambassador for all that makes Winnipeg exceptional, your enthusiasm and commitment will play a pivotal role in driving our city's growth and prosperity. Come be a part of our dynamic and expanding team, where your passion meets purpose</em></p><p>Winnipeg Economic Development & Tourism<br>, formerly Economic Development Winnipeg and Tourism Winnipeg, is the city's lead economic development and tourism agency.</p><p>Governed by a private-sector board and guided by the needs of local business and tourism communities, we drive inclusive, sustainable growth in and around Winnipeg by attracting investment, talent and visitors.</p><p>Through this work, we help make Winnipeg a more vibrant and prosperous place to live, work, invest and visit—for the benefit of residents and businesses alike.</p><p>POSITION OVERVIEW:</p><p><em>This position supports the FDI team in its mandate to promote Winnipeg's competitive advantages on the world stage and generate investment leads for the city. Employing a project-based approach, the BDC ensures the accuracy and timely delivery of projects to support economic development efforts, and to enable the pursuit of high-potential business and investment opportunities which contribute meaningfully to the Winnipeg economy.</em></p><p>RESPONSIBILITIES/FUNCTIONS</p><ul><li>Act as an ambassador for the City of Winnipeg, the Province of Manitoba, and Winnipeg Economic Development & Tourism – demonstrating the highest levels of professionalism and integrity.</li><li>Assist with lead identification, qualification, outreach and management, including the use of market research tools and initial discovery calls.</li><li>Support FDI conversion activities (prepare proposals, presentations, virtual tours, information packages, briefing materials, itineraries and stakeholder profiles).</li><li>Assist in the planning, organizing and executing of national and international events and investment missions (seminars, conferences, investor meets), including venue selection, contract negotiation, accommodations, transportation, visa coordination, and contingency planning.</li><li>Liaise with vendors, contractors and partner organizations to manage all event/mission details, branded merchandise inventory, and shipment of materials both in‐market and abroad.</li><li>Develop, monitor and reconcile budgets for events and missions; prepare post-event/mission evaluations (attendance, feedback, actual vs. budgeted costs) and share insights for continuous improvement.</li><li>Support the FDI team by coordinating the execution of key research projects that contribute to business and economic development activity.</li><li>Work with the Marketing team to customize the messaging around the Winnipeg value proposition to international audiences and contribute to marketing campaigns.</li><li>Actively participate in business development activities through all Winnipeg EDT key sectors in the international markets of focus and contribute to the strategic planning cycle where required.</li><li>Work with partner organizations to compile information and data relevant to potential international opportunities.</li><li>Organize, coordinate, and manage corporate, client, and economic information through full utilization of the CRM (Salesforce).</li><li>Manage the FDI team reporting requirements, including reports and dashboards from the CRM highlighting leads, risks, and upcoming deadlines.</li><li>Provide superior customer service as a first point of contact for reactive opportunities.</li><li>Manage a diverse range of reactive requests; multi-task and re-prioritize to meet deadlines.</li><li>Perform all other duties as assigned.</li></ul><p>KNOWLEDGE, SKILLS & ABILITIES</p><ul><li>Energetic, hard working, and passionate about strengthening Winnipeg's economy</li><li>Exceptional communications skills – written and verbal, with the ability to document various aspects of work in an objective, meaningful, and concise manner</li><li>Strong multicultural abilities to work effectively and respectfully with foreign businesspeople</li><li>Ability to adapt to different cultural business practices</li><li>Strong project manager – can multitask, anticipate, prioritize, and meet deadlines and adapt in a fast-paced environment</li><li>Sound judgement to know when and how to ask for support or flag potential issues proactively</li><li>Proactive, action-oriented, and strong attention to detail</li><li>Developed research and analytical abilities</li><li>Positive attitude and high levels of motivation and energy; dedicated, flexible, creative, and an ability to understand the 'big picture'</li><li>Flexible and willing to adapt roles or responsibilities as required</li><li>Flexible in participating in meetings outside office hours, as required, to accommodate the client's time zone</li><li>Results-driven and detail-oriented in wording, structure, and content of documents. Assuring that information is correct and in proper form before submitting to Manager</li><li>Bilingual/multilingual, ability to fluently communicate in another language besides English is considered an asset</li></ul><p>EDUCATION/EXPERIENCE</p><ul><li>Post-secondary degree in business, marketing, or related discipline required</li><li>Proficiency with Microsoft Office/Office 365 products including Teams</li><li>Experience with CRM platforms is considered an asset</li><li>Project management experience is considered an asset</li><li>International experience is considered an asset</li></ul><p>WORKING CONDITIONS</p><ul><li>Full-time, in-office position with standard business hours.</li><li>Require occasional lifting of office supplies and setting up meeting spaces.</li></ul><p>DIVERSE TEAMS CREATE BETTER IDEAS AND GROWTH IN OUR CITY</p><p>A strong connector between business, industry, educational institutions and governments, Winnipeg Economic Development & Tourism knows the most diverse teams bring about the best results when it comes to innovation, growth, and impact on a community. Winnipeg Economic Development & Tourism values team members who are diverse in age, gender identity, race and cultural backgrounds, sexual orientation, physical and mental abilities. Diverse voices are critical in the next chapter of Winnipeg's economic growth and contribute to our city's success.  </p><p>HOW TO APPLY</p><p>Option One:</p><ul><li>