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Career Advisor and Facilitator - Employer Relations - Employment and Career Services

Job Description

Job Description

Job Description

Salary: $23 to $26 per hour

The Career Advisor-Facilitator supports students and/or alumni to identify and achieve their career and employment goals. They help them identify their values, needs, and skills and use this information to seek out, engage in, and extract meaning from various experiences. The Career Advisor works closely with a particular group of learners from the various programs of Western Community College.


Performs program intake functions for the program. Screens, registers and sets up appointments for program participants. Assists in the areas of program marketing, job matching, resume review, client follow-up, database development and analytics, record-keeping, and event/workshop preparation. Maintains records and files using the required software program and manage data using the required database program. Ensures that the database of employment/career training programs is kept current. Provides word processing for the program including: general correspondence, training and job search-related correspondence.


Reporting to the Director Employment and Career Services


Key Accountabilities:


Support students and/or alumni in employment, career decision-making and strategy, further education, and/or co-op and work-integrated learning (WIL) contexts


Develop strong, supportive advising relationships that are adaptable to people from all identities and experiences.

Cultivate trust with people in one-on-one environments, centering attention on the values and needs of the person seeking service and creating an environment that encourages the development of self- efficacy, resilience, and career optimism.

Facilitate reflection through active listening and interviewing skills to help people identify and synthesize self-information for use in a variety of career, employment, and further education settings.

Capably help people find and access the tools and resources that will help them identify and/or pursue their priorities and goals.

Support people to understand and navigate sometimes-opaque employment and institutional systems.

Facilitate learning through group advising, workshops, webinars, presentations, events and resources to meet student/alumni needs, customized to the audience (e.g., specific associations/academic programs; in and outside of the classroom).

Guide people in accessing and using labour market and other sources of information to build their understanding of the world of work

Tailor approach to setting (in person, by phone, online) and the individuals needs through active listening, application of counseling micro-skills, and relevant content knowledge.

Plan and run effective, tailored career- and employment-related events.

Enhance programming for prospective and pre-arrival students across campus

Strengthen on-campus reputation as a source of curricular and co-curricular career learning and growth

Support in developing best practices-aligned services encompassing career education.

Coach on a case-by-case basis to enable effective career support.

Build relationships with campus colleagues to educate on referral processes, resources, and train-the-trainer opportunities.

Build or facilitate access to career resources that anticipate and target campus partners needs in supporting students.


Deliver inclusive career education in partnership with stakeholders

Design creative approaches to supporting and guiding a community of students and/or alumni in career, employment, further education, and/or other experiential education settings.

Ground career development approaches in contemporary career education and student development theories (e.g., Narrative, Design Thinking, Active Engagement, Planned Happenstance, Career Construction).

Maintain awareness of current career development issues and labour market trends

Develop and maintain a thorough knowledge of other Western Community College and community resources.

Develop training and tools for Career Advisors; share expertise; support cross-training.

Support Faculty personnel (instructors and academic advisors) to develop their confidence and depth of understanding of how to facilitate effective career and co-op conversations.

Influence stakeholder perspectives on career education, such as: the value and pervasiveness of non-linear pathways, emerging labour market trends, relevant career development theories/metaphors.

Educate and support student-staff and other student and alumni leaders/influencers in employment topics; collaborate on targeted events (in person and online).

Promote awareness and understanding of ECS (e.g., through student orientation, outreach) Bring functional leadership to key service(s) and portfolio(s). Areas of impact could include: Alumni

Partner with WCC alumni, often in time-limited situations, to find or create meaningful work and learning opportunities.


Career Exploration and Decision-Making

Support clients through individual and group engagement methods to deepen student/alumni self-awareness.


Employer Relations

Support students to gain employment (resumes, cover letters, managing online presence, work search tactics, interviews, negotiating salary).

Provide a wide range of services including employment counselling, action plan development, and job placement.

Maintain a robust network of employers and relevant regulatory and professional associations and works with them to fill vacancies with qualified clients. relationship.


Facilitator and Intake Role

Facilitates and delivers the learning experience for funded Skills Training for Employment Programs

Will be responsible for the screening and intake of participants to Skills Training for Employment Participants


Required Qualifications:


- Preferably with Human Resources, Business Administration and Office Management, Business Process and Analytics experience and a relevant degree;

- Courses, training, certification/degree or equivalent experience in Career Development and/or Career Strategist would be a strong asset

- Familiar with employment programs or similar/related programs and service delivery;

- Efficient in Microsoft Office applications (Word, Excel, Powerpoint, Office 365, outlook and Canva;

- Analytical, able to problem solve and able to demonstrate initiative.

- Good communication skills (verbal and written communication), and client service/support experience;

- Able to multi-task and handle work pressure; candidate will support multiple programs

How to Apply

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This role is with Western Community College in Surrey.

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