Clinical Pharmacist

Job Description

Job Title: Clinical Pharmacist – Client Advisor

Location: Mississauga

Employment Type: Full-time

Reason for Vacancy: Replacement

Work Arrangement: Hybrid

Department Name: Clinical Services

Pay Type: Salary

Pay Range: $100,000 to $115,000 Annually.

Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.

About Us

Express Scripts Canada (ESC) is the leader in health benefits management. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. Express Scripts Canada is a wholly owned subsidiary of Express Scripts, one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians

Job Summary:

The primary role of the Clinical Pharmacist – Client Advisor is to develop, manage, and deliver Express Scripts Canada pharmacy benefit management services and programs. In addition, the Clinical Pharmacist – Client Advisor, in collaboration with the Account Management team, is responsible for building and maintaining key relationships within an assigned client portfolio to understand and anticipate clients' needs and expectations. The Clinical Pharmacist – Client Advisor provides leadership to the Prior Authorization Program and collaborates with cross-functional committees to deliver high quality and clinically sound products and formularies. The role is responsible for contributing specialized clinical knowledge to the direction of existing and new products.

Key Responsibilities

• Represent Express Scripts Canada in a client facing role as subject matter expert on drug formulary, drug trends, and clinical programs interact with internal and external customers to provide insights on pharmacy practice, drug trends, medical advances and legislation
• Provide strategic direction and clinical expertise to guide the implementation, communication, education and maintenance of clinical programs and formularies
• Serve as clinical thought-leader on the Drug Plan Validation Committee, providing knowledge transfer to Express Scripts Canada customers (insurance carriers and third party administrators) on complex clinical topics
• Provide leadership to the Prior Authorization program and review Prior Authorization requests, including gathering medical information, making coverage decisions, and communicating with patients, physicians or pharmacists as required
• Ensure accurate, thorough, and timely documentation of patient status within the operations systems. Comply to ESC policies and procedures to safeguard personal information (PI) and personal health information (PHI).

What We're Looking For:

• Bachelor's degree in Pharmacy; license to practice pharmacy in a province of Canada
• Bilingualism (English/French) is considered an asset.
• Minimum of 2 years' experience in direct patient care, drug evaluation, and/or drug information activities
• Knowledge and experience in private/public drug plan reimbursement is required
• Knowledge in specialized areas such as Neurology/Multiple Sclerosis, Rheumatology, Dermatology, Pulmonology, Gastroenterology, Infectious Diseases, Oncology, etc.
• Excellent interpersonal skills with demonstrated ability to communicate effectively, courteously, and tactfully
• Ability to build strong rapport with clients and internal stakeholders
• Effective facilitation and presentation skills
• Superior analytical, critical thinking and problem-solving skills
• Demonstrated ability to multi-task and adapt in a dynamic fast-paced work environment
• Team player and ability to work cross-functionally with other departments
• Strong organizational skills, proactive and solution-oriented
• Strong working knowledge of MS Office Suite of tools
• Drug database knowledge and experience is considered an asset

Why Join Us?

• Competitive compensation, benefits and pension plan
• Career development and advancement opportunities
• A culture that celebrates innovation and collaboration
• Flexible work options and wellness programs

Pre-Employment Requirements

All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy. Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a bona fide occupational requirement.

Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.

Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.

NOTE: Internal posting will be closed on January 14, 2026.

Express Scripts Canada is a Cigna company

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

If you require accommodation in completing the online application process, please email: - Do not email - for an update on your application or to provide your resume as you will not receive a response.