Digital Training Specialist

Job Description

POSITION SUMMARY

This role reports to Manager of Digital Solutions- Learning & Instructional design and works closely with Clinical Applications and Project Management Innovation Office, as well as clinical and non-clinical staff to gain a thorough understanding of the Dovetale, clinical systems and the associated workflows to ensure a comprehensive training approach.

QUALIFICATIONS

• Undergraduate Degree in Education, Health Informatics or Health Sciences required


• A diploma or certification in Informatics or Adult Learning or Regulated Health Professional is considered an asset


• Minimum 3 to 5 years of experience in curriculum development and instructional design required


• Previous experience in education delivery utilizing Adult Learning Principles required


• Previous Epic software experience/certification is an asset


• Previous project/systems implementation experience required


• Experience in a health-care environment – basic understanding of clinical workflows and terminology preferred


• A valid travel document for travelling to the Unites States is required.

RESPONSIBILITIES

• Strong adult education skills – developing, preparing and delivering education


• The ability to probe for information about the underlying needs of the organization


• Communicate effectively with project team members and subject matter experts and follow-up on identified training issues


• Ability and interest to learn the software and increase knowledge over time and eagerness to promote it within the organization


• Proficient in the use of Microsoft Office tools (Excel, Word, PowerPoint, etc.); Visio experience is an asset


• Strong organization, problem solving and analytical skills, excellent communication skills, the ability to work equally well as a member of a team or alone to carry out project activities, resilience, and creativity are essential


• Innovative, results and detail oriented


• Possesses a solid understanding of patient care services, clinical processes and handling of personal health information in order to demonstrate cases


• Familiar with PHIPA, PIPEDA and AODA legislation


• Experience with Prezi, Captivate and other media applications


• Experience building course into a Learning Management System (LMS), deploying content and reporting on results is an asset


• Highly proficient in creating effective and imaginative training materials and presentations


• Must be able to work independently, but also collaboratively as a member of a high performing team


• Excellent organizational skills, attention to detail, and the ability to efficiently handle several tasks simultaneously


• Epic training certification will be required within 3 months of hiring. All expenses associated with the certification process will be covered by SJHH