Inside Sales Representative

Job Description

Job Description

Job Description

Under the supervision of the Director of Sales and Customer Service, Eastern Region, the Inside Sales Representative - CVT / Packaging Quebec is responsible for maintaining customer satisfaction of all assigned accounts. Furthermore, this positions main responsibility will be prospecting, closing and growing new accounts as well as being responsible for growing existing accounts under his/her name. This consists of both handling inbound calls, and inquires, as well as, placing outbound calls to existing and potential customers.

Cryopak/CVT is an innovative, cold chain & temperature-controlled packaging solutions manufacturer for pharmaceutical, life science, biotech, food, and electronic companies. Cryopak helps to maintain the integrity of its customer's products through the design, testing, and manufacturing of packaging and materials for shipping cold chain products. They also provide the hardware and software for temperature verification along the distribution process.

If you're a team player looking for a sense of accomplishment, the opportunity to grow both personally and professionally, and a place to call home, then Cryopak is the place for you!

Primary Responsibilities:

1. Manage in-house orders – attend production meetings, work with operators team and communicate lead times to customer.
2. Place outgoing calls within existing accounts to build relationship, conduct surveys and promote new products.
3. Prospecting for new accounts, and routing Pharma leads to outside sales.
4. Travel within Eastern Canada to meet customers linked to larger opportunities
5. Working with Operations Manager and Service Director, to ensure planning for accounts.

What you need to succeed:

• 1-5 years of experience in a sales capacity
• Excellent phone demeanor
• Fluent in both English and French. Due to the nature of this role, it is essential that the candidate speaks fluently in both languages as the role involves collaboration with colleagues and clients in the USA and Eastern Canada. This includes participating in meetings with US and Eastern Canada clients, conducting audits in English, and preparing reports in English. Proficiency in English is essential to ensure clear communication, accurate documentation, and effective collaboration with our international partners.

At Cryopak, we strive to offer a competitive salary and a comprehensive benefits package that helps you and your family maintain health and well-being physically and financially. Our complete benefits package includes:

• 6 sick days
• Group insurance premium paid at 70%
• RRSP and DPSP employer match to 3%
• On-site Parking
• Social activities
• Vacation above the employment standards

It is Cryopak's policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, ancestry, national or ethnic origin, citizenship status, military status or status as a disabled or protected veteran, or any legally recognized status entitled to protection under applicable federal, state, or local laws.