Program Manager

Job Description

<p><b>Job Title: </b>Program Manager (<b>Disaster Recovery</b>)</p><p><b>Job Type</b>: 7-month contract (high possibility of extension)</p><p><b>Location</b>: Mississauga, ON (Hybrid, in office 2 to 3 days a week)</p><p><b>Start Date</b>: ASAP</p><p><b>Hours</b>: 40 hours per week</p><p><b>Rate</b>: $120/hr Inc.</p><p><br></p><p>Our client is seeking an accomplished Senior Program Manager to lead a large-scale, multi-vendor Infrastructure Services <b>Disaster Recovery Program</b>. The ideal candidate is a proven systems integrator at heart, someone who has delivered complex, <b>enterprise-wide infrastructure transformation or DR programs</b>, understands the technical depth, and thrives in driving accountability across multiple internal and external stakeholders (including vendors, partners, and client teams). This role will directly interface with CXO-level stakeholders, providing clear communication, executive reporting, and data-driven decision support. </p><p> </p><p><b>Key Responsibilities:</b></p><ul><li>Lead the end-to-end delivery of the Infrastructure DR Program, from scope definition and design to implementation, testing, and steady state.</li><li>Build and own a robust Integrated Project Plan (IPP) covering infrastructure, DR tooling, network, application dependencies, and cross-platform recovery strategies.</li><li>Translate strategic recovery objectives (RTO/RPO) into actionable execution milestones and success metrics.</li><li>Work closely with infrastructure SMEs on DR design, architecture, replication, and failover validation (e.g., VMware, Zerto, AIX, Mainframe, Network, Storage Replication).</li><li>Manage budgets, forecasts, and resource allocation for infrastructure projects and programs.</li><li>Drive standardization and best practices in program and project management across teams.</li><li>Oversee vendor relationships, contract management, and performance tracking for infrastructure partners.</li><li>Monitor program progress, identify risks and dependencies, and implement mitigation strategies.</li><li>Provide hands-on leadership where needed, drafting runbooks, guiding failover tests, validating configurations, and ensuring technical quality.</li><li>Enforce standards, configuration consistency, and documentation quality across all participating teams.</li><li>Mentor project managers and contribute to the maturity of the PMO or Infrastructure Delivery organization. </li><li>Continually seeking opportunities to increase customer satisfaction and deepen client relationships, including promoting client collaboration on the resolution of any disputes or issues that arise during the project;</li><li>Present progress, risks, and outcomes to executive sponsors, CTO, CISO, and business continuity leaders.</li><li>Drive alignment across cross-functional groups, Infrastructure, Application, Network, Security, and Business Operations.</li><li>Ensure all deliverables meet compliance, audit, and operational readiness requirements.</li><li>Establish a strong program governance model aligning all vendors, partners, and internal teams under one operating rhythm.</li><li>Manage dependencies and interlocks between compute, network, storage, middleware, and application streams.</li><li>Serve as the single point of accountability for delivery performance, escalation management, and risk mitigation.</li></ul><p> </p><p><br></p><p><b>Qualifications:</b> </p><ul><li>10+ years of progressive experience in Infrastructure Program/Project Management with at least 7+ years leading complex DR and large-scale infrastructure transformation programs.</li><li>Proven ability to lead multi-vendor, cross-functional programs involving data center, virtualization, storage, and network technologies.</li><li>Strong understanding of DR technologies (e.g., Zerto, SRM, Azure Site Recovery), virtualization (VMware, AVS), and enterprise infrastructure architectures.</li><li>Strategic and hands-on, capable of building a cohesive integrated project plan (IPP) that brings together multiple moving parts across compute, storage, network, security, virtualization, application tiers and business processes</li><li>Demonstrated success in building integrated project plans across multiple workstreams with complex interdependencies.</li><li>Exceptional stakeholder management skills, able to influence and present confidently to CXOs and technical teams alike.</li><li>Solid grounding in ITIL, PMI, or PRINCE2 frameworks</li><li>Strong analytical and problem-solving capabilities; capable of bridging business and technical domains.</li><li>Demonstrated success establishing and maintain Executive-level relationships</li><li>Experience in public sector or regulated environments is an asset.</li></ul><p></p>