RQ09900 - Business Analyst - Intermediate
Maarut Inc
Toronto
Job Description
Responsibilities:
Roles and Responsibilities for this position include but not limited to:
Operations Audit Lead:
Platform Log and Audit Lead:
Performance and Security Analyst:
Service Inventory Manager:
Requirements
Experience and Skill Set Requirements:
Must Haves:
- 7+ years of experience as a Business Analyst.
- Demonstrated experience with setting up workshops with the business users.
- Demonstrate strong communication, facilitation, negotiation, consensus building and problem-solving skills
- Demonstrated experience with planning and implementation of releases.
- Experience with Cloud Services – Kubernetes (OpenShift) & MS Azure
- Experience with reporting tools and concepts
- Demonstrate strong communication and problem-solving skills
- Demonstrate initiative and responsiveness
- Experience with CMDB concepts and methodologies
- Experience with Remedy and/or eSMT
- Demonstrated experience with setting up workshops with the business users. Demonstrate strong communication, facilitation, negotiation, consensus building and problem-solving skills
- Demonstrated experience with planning and implementation of releases. Demonstrated experience with developing project plans. Experience with project change management
- Experience working in communications or organizational development role
- Demonstrated experience with operations and service management on large IT platforms.
- Extensive experience with ITIL and service management, analytics, and reporting tools. Developing service management processes for cloud based platforms & services.In-depth knowledge of SDLC and DevOps processes and tools.
- Extensive Client Relationship Management experience.
- 3+ years of experience in the development of internet/intranet applications of enterprise-wide large, medium or small size, multi platform, n-tier, multi component applications
- 3+ years' of demonstrated competency and experience in implementing physical infrastructure environments and integrating IBM WebSphere Suite of technologies, Integration and API and Oracle DB
- Demonstrated competency and experience with the Zachman framework Demonstrated knowledge and experience with business/information/application/ technology/security architectures with enterprise architecture
- Demonstrated experience with AODA
- 3+ years of experience in enterprise application development focused around the use of features such as APIs (REST and SOAP), microservices, SOA, ESB, Single Sign On, Identity Access Management, Omni-channel design, J2EE and J2EE security
- Demonstrated experience with providing application and security architecture for complex enterprise-wide projects
- Experience in the public sector with Enterprise Architecture Approval process (ACT / ARB) and the IT gating process would be an asset
- Knowledge of, and experience with the policies and procedures of the Ontario government (e.g. business case development, project approvals, and policy development) or another large, complex, unionized organization
- Knowledge of, and experience with infrastructure services with large organization (e.g. Internal Infrastructure Hosting policies and Provisioning practices)
- Service Management service lifecycle, event & Audit management, monitoring services
- In depth knowledge of the support organization and ITSM processes adopted in OPS including standards, process and procedures.
- Knowledge & Experience with Enterprise service model
- Experience with Cloud Services – Kubernetes (OpenShift) & MS Azure
- Experience with reporting tools and concepts
- Demonstrate strong communication and problem-solving skills
- Demonstrate initiative and responsiveness
- Experience with CMDB concepts and methodologies
- Experience with Remedy and/or eSMT
Nice to have:
Ideal candidate should have the following exp:
Skill Set Requirements:
General Project Management and Communications Skills:
Operations Support and Service Management Skills:
Architecture, Implementation & Integration:
Enterprise Security Solution & Java Application Development:
Public Sector Experience:
Preferred Skills and Knowledge:
How to Apply
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