Sales Engineer, Enterprise

Job Description

<p>
<p><b>Location:</b> Ottawa, ON | Hybrid</p>
<p><b>Department:</b> Sales Engineering</p>
<p><b>Department Leader:</b> Rémy Gostiaux | Director of Sales Engineering</p>
<p><b>Type:</b> Permanent | Full-Time</p>
<h3>About Solink</h3>
<p>At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights. Our cloud‑based platform turns cameras and systems into intelligent sensors that detect and interpret key moments, empowering teams to make data‑driven decisions, enhance security, and improve operational efficiency. Trusted by over 30,000 locations in more than 32 countries—including brands like McDonald’s and JYSK—Solink delivers clarity when it counts. We help businesses reduce shrink, optimize performance, and respond proactively to potential threats. We’re growing rapidly, earning industry recognition, and scaling with purpose: recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and named one of Ottawa’s Best Places to Work.</p>
<h3>The Role</h3>
<p>Our Sales Engineers are core contributors to the success of our customers and sales organization. This pre‑sales role focuses on driving value through discovery, storytelling, and tailored solution design. You will partner closely with Account Executives (AEs) to uncover customer needs, deliver compelling demos, and build solutions that align with business and technical requirements. Implementation and technical support are not part of this role. We look for individuals with a strong sales mindset and technical aptitude, ideally with an AE background eager to transition into a consultative role.</p>
<h3>What You’ll Do</h3>
<ul>
<li>Partner with AEs during discovery to qualify deals by uncovering true customer needs, constraints, and buying drivers.</li>
<li>Own the technical narrative in sales conversations, ensuring a seamless transition from discovery to demo to solution proposal.</li>
<li>Deliver compelling, value‑based demos that tell a clear and impactful story.</li>
<li>Design and present Solink solutions that directly address the customer’s environment, challenges, and goals.</li>
<li>Actively participate in sales calls and web conferences, leading when appropriate to guide the technical conversation.</li>
<li>Provide clear documentation of technical requirements, constraints, and scope for handoff to deployment teams.</li>
<li>Contribute to quota attainment and revenue growth through direct impact on deal progression.</li>
<li>Stay current on industry trends, relevant technologies, and Solink product capabilities to continuously elevate customer conversations.</li>
</ul>
<h3>What You Bring</h3>
<h3>Must‑Have</h3>
<ul>
<li>Experience in sales, preferably as an Account Executive or in a customer‑facing technical role.</li>
<li>Strong understanding of technical concepts with the ability to learn and apply them quickly.</li>
<li>Exceptional communication and storytelling skills, especially in live demo environments.</li>
<li>Ability to simplify complex technical ideas for non‑technical audiences.</li>
<li>A consultative, customer‑first mindset with a passion for solving real business problems.</li>
<li>Strong collaboration habits: you value partnership with AEs and the broader go‑to‑market team.</li>
<li>Comfortable operating in a fast‑paced, growth‑oriented environment.</li>
</ul>
<h3>Nice‑to‑Have</h3>
<ul>
<li>Familiarity with tools like Hubspot, Confluence, and Google Workspace.</li>
<li>Previous experience in video surveillance, SaaS, or physical security industries.</li>
<li>Bilingual in English and French.</li>
<li>Experience working with networking or cloud‑based architecture.</li>
</ul>
<h3>Security Requirements</h3>
<ul>
<li>Candidates must undergo a criminal records check upon hire.</li>
<li>Be a Canadian Citizen, or eligible to work in Canada.</li>
<li>Be willing to comply with Solink’s own security policies and standards.</li>
</ul>
<h3>Our Values</h3>
<ul>
<li>Act with URGENCY – Our customers move fast, so we do too.</li>
<li>Deliver with QUALITY – We sweat the details and hold a high bar.</li>
<li>Win with TEAM – No egos. Just outcomes, built together.</li>
<li>Lead with TRUST – We earn it through clarity, consistency, and care.</li>
</ul>
<h3>Why Solink?</h3>
<ul>
<li>Clarity and trust: We support flexibility in how and where work gets done, and we’re upfront about what’s required.</li>
<li>Meaningful equity: Every full‑time, permanent employee has a stake in our growth.</li>
<li>Comprehensive benefits: A stellar benefits package, ensuring you’re fully supported.</li>
<li>Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs.</li>
<li>Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar—together.</li>
<li>Candid culture: Clear expectations, honest feedback, and no politics.</li>
<li>Social connection: From Solink‑learns to Solink‑o to Solink‑lunches, we stay connected in ways that feel fun.</li>
</ul>
<h3>What To Expect From The Hiring Process</h3>
<ul>
<li>Intro call with Talent Partner – 45 minutes.</li>
<li>Interview with Director of Sales Engineering – 60 minutes.</li>
<li>Practical Assessment Interview with Director of Sales Engineering – 60 minutes.</li>
<li>References, Offer & Onboarding </li>
</ul>
<h3>How To Apply</h3>
<p>Submit your resume and a short cover letter via our <a href="#">Careers Page</a>. Let us know what excites you about this role, and how you’d help move Solink forward.</p>
<p>Solink is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know.</p>
</p>
#J-18808-Ljbffr