Senior Account Executive, Product

Job Description

Job Description

Job Description

You Are a Senior Account Executive, Product.

You will operate at the centre of this work. You’ll help power the evolution of our Reputation Score and support new pilots (like synthetic audience modelling, narrative testing, and predictive simulations) that are reshaping how clients see and shape their reputational landscape.

You will focus on gathering, analyzing, and contextualizing social and traditional media data tied to a client, issue, or market signal. You’ll translate those inputs into clear insights that strengthen our products, inform feature development, and support client-facing deliverables. Familiarity with (or willingness to learn) platforms like Meltwater, Cision, and complementary manual analysis methods is essential.

You’ll be joining a team building proprietary products, not just delivering reports. Curiosity, precision, and a product mindset are critical.

ChangeMakers’ Data Intelligence practice is building the next generation of reputation products - tools that quantify brand health, surface risk, and unlock strategic insight from the data shaping public opinion. In a landscape where narratives move instantly and audiences fragment across platforms, our product team creates scalable solutions that cut through the noise and give clients a measurable advantage.

What We’re Looking for:
ChangeMakers is hiring a Senior Account Executive for our Product Team, an extension of our Data+AI practice focused on evolving the Reputation Score, building new pilots like synthetic audiences, and shaping the next generation of reputation products. Based in Toronto, you’ll work alongside the firm’s data and product leaders to help define how organizations measure, understand, and influence their reputational strength.

In an environment where a single narrative can escalate instantly, companies face unprecedented scrutiny. Our job is to help them see around corners. You’ll support client work and product development that anticipates risk, identifies opportunity, and quantifies the shifts that matter—fueled by media intelligence, audience insight, and emerging AI disciplines including GEO (Generative Engine Optimization).

This is a hands-on role for someone who wants to sit at the intersection of data, product, and reputation, supporting high-stakes client mandates while helping build the tools that will shape the future of our craft.

What Are Your Responsibilities?

• Contribute to product development, including Reputation Score enhancements, synthetic audience pilots, GEO-supported initiatives, and other emerging AI-enabled solutions.

• Handle ad-hoc requests from clients and internal teams, including occasional support during issues or rapid-response scenarios.

• Data gathering and input for Reputation Score Portal delivery

• Collaborate across practices, ensuring smooth communication with client-facing teams and troubleshooting needs as they arise.

• Operate with precision and curiosity, helping shape new methodologies, improve workflows, and elevate the quality of our product outputs.

• Other duties as assigned within the evolving needs of the Data+AI team. 

What Type of Qualities and Qualifications Should I Have?

• A Bachelor’s degree from an accredited four-year university or college

• 1-3 years experience in a professional communications, data analytics, consulting, PR, or marketing environment (or similar), product/solution focused experience a plus.

• A genuine commitment to learning, personal growth, and professional development

• A hard-working, entrepreneurial spirit with a desire to grow, learn and work – including on clients’ needs at potentially odd hours

• Ability to translate between technical and non-technical stakeholders and communicate comfortably with clients and executives.

• Strong experience working hands-on with data, interpreting results, and presenting insights.

• Proficiency in Python or R for data analytics. Comfort using AI tools to support coding and problem-solving is highly valued.

• Familiarity with dashboard tools or data visualization workflows (R Shiny experience is a plus but not required).

• Excellent communication skills, both verbal and written

• Ability to think on your feet and take appropriate action

• Problem-solving skills. You develop, own, and improve process

The Canada base salary range for this position is $60,000- $70,000. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location.

We may use artificial intelligence (AI) tools to support our hiring process. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Our goal is to offer a role you love within a workplace you’re proud to contribute to each day. To learn more about who we are, visit our career page.

We are ChangeMakers

ChangeMakers is a leading independent agency specializing in building purpose-driven brands and strategies that make a meaningful impact. With deep roots in brand strategy, creative, marketing, communications, and Indigenous engagement, our team works across Canada and beyond to help organizations grow and thrive in meaningful ways.

An equitable employer

ChangeMakers is committed to advancing equity, diversity, and inclusion in all its forms—a commitment that enriches our company culture, the ideas we generate, and the quality of service we provide our clients. We strongly encourage applications from Indigenous communities, racialized communities, women, persons with disabilities, LGBTQ2S+ people, and other historically marginalized groups.

If you require accommodation during the recruitment process, we will work with you to meet your needs in accordance with human rights and accessibility legislation.

At ChangeMakers, we understand that the ideal candidate may not meet every single requirement listed above. If you have relevant experience and a strong interest in the role, we encourage you to submit your application. We welcome creative thinkers and people who bring diverse lived experiences to our team.