Technical Supervisor
Job Description
Overview
Employer Industry: Technology and Engineering Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package including medical, vision, and dental coverage
- Paid time off including vacation, personal, and sick days
- Supportive and collaborative work environment focused on employee development
- Chance to make a significant impact on customer satisfaction and service excellence
Responsibilities
- Oversee the delivery of technical services and supervise field service personnel
- Coach and mentor Field Service Technicians to enhance their skills and performance
- Resolve customer issues and handle technical escalations effectively
- Conduct training on technical procedures and promote service excellence
- Manage tools and parts consignment to ensure accountability and efficiency
Qualifications
- Associates or technical degree preferred in an engineering or related field plus 4 years of field service experience or related technical experience
- Previous supervisory experience preferred
- 2 years as a System Specialist or equivalent experience in coaching and mentoring
- Proficiency in standard tools including electronic evaluation equipment and MS Office (Word, Excel, PowerPoint)
- Effective verbal and written communication skills
Preferred Qualifications
- Above-average skills in team building, problem solving, and troubleshooting
- Self-motivated with strong time management abilities
- Experience in customer-focused roles to drive satisfaction
#Technology #Engineering #CareerOpportunity #CustomerSatisfaction #EmployeeDevelopment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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How to Apply
Ready to start your career as a Technical Supervisor at ZEISS Group?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with ZEISS Group in Toronto.
Is this a remote position?▼
This appears to be an on-site role in Toronto.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
How can I improve my application?▼
Tailor your resume to the specific job description. You can use our free Resume Analyzer to see how well you match the requirements.
What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.