Altis Recruitment
We are hiring on behalf of our non-profit client for the role of Travel Services Agent. This position supports the Travel Services Lead in managing travel operations, particularly during large-scale responses. The role requires strong organizational skills, adaptability, and the ability to work effectively in a fast-paced environment.
In order to proceed with this opportunity, there will be 2 tests needed for completion, if shortlisted:
Excel (approx 30 min)
Outlook (approx 30 min)
Details:
- Contract Term: 2 weeks to start with potential extension.
- Location: Remote work; candidates can be based anywhere in Canada.
- Hours: 35-hour work week spread over 5 days across 7 days. Open availability required.
- Shift options (Must be able to work both) : 8:00 AM to 4:00 PM AND 4:00 PM to 12:00 AM.
Responsibilities:
- Assist in managing day-to-day travel operations and logistics.
- Lead travel operations in the absence of the Travel Services Lead.
- Maintain and update travel records and documentation.
- Coordinate with internal teams and external partners to ensure effective communication.
- Support compliance with travel policies and contribute to policy development.
- Utilize and manage travel-related technologies and systems.
- Provide logistical support during emergency responses.
- Handle email and phone reservations, including gathering data, booking accommodations, and following up on availability.
- Collaborate with hotels to ensure adequate booking arrangements, including extensions or securing new availability as needed.
- Offer ideas for improving departmental procedures.
Qualifications:
- Proficiency in English. French is a strong asset.
- High school diploma or equivalent; a certification in travel or administration is an asset.
- Experience in travel coordination, preferably in a service-oriented or humanitarian/non-profit organization.
- Strong organizational, time-management, and communication skills.
- Ability to work collaboratively and adapt to changing needs.
- Knowledge in Sharepoint and Adobe is an asset.
- Intermediate to Advanced skills in Outlook, Excel and Word.
- Must have an additional monitor & PC/Laptop with Windows 7, 8, or 10 setup
- Browsers installed: Chrome, Edge, or Firefox.
- Comfortable with technology and eager to learn new systems.
Working Conditions:
- Full-time remote position with flexibility for non-standard hours during emergencies.
- Requires a professional remote work setup with high-speed Internet access.