Transaction Processing Administrator – 100 Remote (Ottawa)

Job Description

<b>Transaction Processing Administrator — Remote<br></b>
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Work remotely in Ontario on a dynamic 6-month contract within the insurance and financial services industry. This high-impact operations role supports national wealth management processes, with full-time hours, optional OT, and the potential for extension. Ideal for detail-driven professionals with 2+ years of industry experience and strong Microsoft Office skills.<br>
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<b>What is in it for you:</b><b><br></b>
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<br>• Hourly salary of $25.63.<br>
<br>• 6-month contract with the potential for permanent employment.<br>
<br>• Full-time position: 37.50 hours per week.<br>
<br>• Optional overtime available.<br>
<br>• Weekday schedule from 9 am to 5 pm.<br>
<br>• Remote work within Ontario.<br>
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<b>Responsibilities:</b><b><br></b>
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<br>• Process service requests via Salesforce or other platforms, ensuring accuracy and adherence to service level timelines.<br>
<br>• Coordinate with internal partners, advisors, and external service providers to manage operational inquiries.<br>
<br>• Investigate and escalate complex issues as needed.<br>
<br>• Conduct quality control checks on processed transactions.<br>
<br>• Contribute to special projects and perform other operational duties as assigned.<br>
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<b>What you will need to succeed:</b><b><br></b>
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<br>• Bachelor's degree is required.<br>
<br>• Required to complete internal training or courses as designated.<br>
<br>• 2+ years of experience in the financial services industry.<br>
<br>• Strong attention to detail with a high degree of accuracy.<br>
<br>• Proficient in Microsoft Office tools, especially Word, Excel, and Outlook.<br>
<br>• Experience with Dataphile or Salesforce is considered an asset.<br>
<br>• Completion of the IFIC Operations Course is considered an asset.<br>
<br>• Effective time management, prioritization, and organizational skills.<br>
<br>• Strong interpersonal and communication abilities across all levels.<br>
<br>• Comfortable working in a fast-paced, collaborative team environment.<br>
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<b>Why Recruit Action?</b><b><br></b>
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Recruit Action (agency permit: AP provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.<br>
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